MAP DOWNLOAD AND INSTALLATION FAQ.

Downloading

If you are having trouble downloading the maps you may like to try a different web browser. Besides the Microsoft Internet Explorer and Microsoft Edge there is also Firefox, Google Chrome and others. Some customers having troubles were successful when they downloaded using a different browser.

If you are having trouble we will try to assist and as a last resort we can send you a DVD.

Different Browsers

When I try to download the first file, which is an executable file, I get a message saying this file may not be safe. Should I download it?

Every Browser treats executable files differently. Our files are safe, however the browser does not know that and so it may issue a warning message. You should first save the file to your hard drive and if you are concerned you can then check the file with your anti-virus or anti-malware software before you run the setup file.

Some examples of messages are listed below, they may vary with different versions of the browser.

• IE - 'Security Warning - Do you want to run or save this file?' Choose Save.
   
• IE - 'The publisher could not be verified' Choose Save.
   
• Chrome - "<filename>.exe is not commonly downloaded and could be dangerous." - Click dropdown arrow to the right of the Discard button and select Keep.
   
• Opera - 'It is not known whether this file is safe. Are you sure you want to download it?' Choose Save.
   
• Firefox - 'You have chosen to open <filename.exe> file which is a binary file. Would you like to save this file?' Choose Save

Installing

Below are some of the reasons you may not be able to install the map/s you have downloaded.

Note: it is important to download ALL the files.  The install will fail if all the files are not together.

For each set of maps there will be one ".exe" file and the remainder of the files will be .bin files.  The .exe file is the file that is run to install the maps to your PC.

Windows may display a security warning, which you need to accept.

1. If there is no exe file to run

(the exe file will be the small file about 300kb)

Each set of maps downloaded has a setup_map_name.exe.  Depending on your Windows settings and virus program settings, the .exe file extension may not show.

If you right click on the file and select "Properties" the type of file should be "Application (.exe)" and it should still run if you double click on it in Windows Explorer.

Also, some virus checkers may remove the extension (.exe) during the download (I think this is rare).  (Eg. setup_250k_topo.exe will show without the file extension  (setup_250k_topo). 

FIX : If this occurs it will be necessary to add the file extension.  Rename the file, adding the .exe to the end of the filename.

Note : Only do this to the one small file, NOT the .bin files.

After adding the ".exe" extension to the file name, RUN the setup file to install the maps to your PC.

2. Setup shows a message indicating it Needs the Next .bin File (or Next Disk)

The message may be "Setup Cannot Find the Required .bin File" or  "Please inset Disk 2 and click ok"

If you receive this message during the install, there are 2 things that can cause this message.

• You have not downloaded all the files required for the map or one of the files has not downloaded completely.
  NOTE: all files must be downloaded to the same folder.
   
• If one or more of the files was restarted when downloading this can cause 2 or more copies to be made and the name of the file will be changed by adding a "(1)" (or (2) etc) to the file name e.g. "setup_250k_topo(1).exe".
  
  This causes the install to fail. You must rename the files by removing the extra text. You may have to delete any previous download attempts of the file for this to work.
  Example - rename "setup_250k_topo(1).exe"  to "setup_250k_topo.exe".

3. Can I use the maps in OziExplorer Android or OziExplorerCE.

Yes.  Install the maps to your PC. 

The setup will assume OziExplorer for PC is installed on the PC. If it is not installed you will be asked to find it, you do not have to - just specify a folder where you would like the maps to be placed.

Copy the maps to the "OziExplorer/Maps" folder on your device.  Note: For each map there are 2 files (.map and .ozf4(or similar name)) and both of these files must be copied to the device.