OziExplorer Crashes my System

see also Trouble Shooting  Common User Problems

Here I am not meaning the odd bug in OziExplorer which causes an error or occasional crash of the software, I mean a crash which could cause a "General Protection Fault" or a system wide crash or lockup, usually every time you run OziExplorer.

This is rare but there are some systems which do have this problem, possible problems and cures are discussed below.

OziExplorer Configuration file has become corrupted.

Download this program and run it, press the Rename button to find and rename the oziexp.ini file.

http://www.oziexplorer3.com/support/oziexplorer/Rename_OziExp_ini_file.exe

When you run OziExplorer after this it will have a default configuration.

Note: It will be necessary to re-configure OziExplorer.

Graphics Card problems.

The problem may be caused by the Graphics card drivers and usually graphics cards which use high acceleration.

Some of the problems which show up are :

• The computer locks up when the cursor is moved to the top of the map.
• A General Protection Fault is generated in the Graphics card driver
• When scrolling, the map window becomes fragmented.

To test this you can turn down the acceleration of the graphics card and try OziExplorer.

Open the Display Properties.

Depending on the version of Windows the Acceleration settings may be on the Performance tab, or may be accessed by pressing the "Advanced" button on the settings tab and selecting the Troubleshooting tab.

Turn the Acceleration down to 1 click above the minimum setting and test OziExplorer. If the problem disappears then it may have been caused by bugs in the graphics card drivers.

OziExplorer causes a "General Protection Fault" . The error generated will look something like this.

OZIEXP caused a general protection fault
in module GRF128.DRV at 0001:00001263.
Registers:
EAX=00000000 CS=0357 EIP=00001894 EFLGS=00000246

Look at the module name if it has a .DRV extension the module is most likely part of your Graphic Card drivers.

There is little that can be done to Oziexplorer to fix these problems, it is likely being cause by bugs in the graphics card drivers. The drivers are just software programs and are subject to bugs as any other programs are.

The manufacturer of the graphics card may have new drivers available which have fixed the problem so check out their web site.

Turning the acceleration down as per the above instructions is the test for this.

If you get an error eOutofResources error this indicates that Windows has run out of Resources. This is a limitation of Windows 95/98/ME. A reboot of the System may help